Spotlight on Dunkin’ Donuts
By Jessica Zettle, Store Manager
MC – Your Chamber Ribbon Cutting was about a year ago. How have things gone over the first year since your ribbon cutting?
JZ – The vision here at Dunkin Donuts is to deliver high quality food and beverages quickly, affordably and conveniently in a welcoming environment. We’re a market leader in sales of hot, decaf and flavored coffee, iced coffee, bagels, donuts and muffins.
Over the last year our store has met all of our opening exceptions. Our management staff is learning more about how business operates in Monroe each and every month.
MC – What has surprised you the most?
JZ – We are noticing that most of our business is happening by noon most days, leaving our afternoons at a slower pace. The amount of regular customers that come to our store on a daily basis is amazing. We may be making them their coffee daily, but they make our day more then they know it.
MC – What do you know now, that you wish you would have known then?
JZ – I started with this company as a Shift lead, getting promoted to Assistant early August and then was promoted to Store Manager in October 2015. There are plenty of ways to move up in this company.
MC – What/who are you most thankful for?
JZ – We are most thankful for the customers of Monroe welcoming us with open arms and giving us a chance. We intend to remain number one in customer loyalty and be recognized as a company that responsibly serves our guests, employees, communities and interests of our planet.
MC – What are other things Chamber Members should know about your business?
JZ – Now that we are approaching our year anniversary, and things are running so smoothly, we are getting ready to start doing business walks around the community.
Also we want to make sure all our customers know we are more the willing to take pre-orders of donuts, muffins, bagels, Munchkins and coffee. If you call to order more than 24 hours in advance, we give those orders 10 percent off. Call us at 608.403.4344.
We’re open Sunday-Thursday 5 am-9 pm and Friday-Saturday 5 am-10 pm.
There is more information about all Dunkin Donuts has to offer at www.dunkindonuts.com